Our service for your peace of mind
Your investment is safe.
Allied Vision offers a 3-year warranty on most of its current camera models. Digital machine vision cameras from Allied Vision comply with the highest quality standards in the industry. They are designed to operate 24/7 under harsh industrial conditions and reliably deliver the highest image quality for your system.
3-year extended statutory warranty
All the most recent camera models come with a 3-year (36-month) extended statutory warranty period. Older or legacy cameras are still covered by a 2-year (24-month) warranty. Please refer to our Warranty Duration by Product list for details.
Please note that some restrictions apply regarding the natural aging process of image sensors. Please read our Notes on Sensor Defects for more details.
Our support for you
Your Allied Vision camera is built to last. During warranty and beyond, we’ll be there to support you in your system integration, help you solve problems that you may face, or repair your camera if it is damaged during its long lifetime.
For discontinued products, we offer maintenance contracts, please contact our Sales team.
Rely on the expertise of our application engineering team available 24/5 in North America, Europe and Asia.