Your tasks
- You are the first technical contact for the customer and thus the interface to the development teams.
- You provide technical advice on the camera families, the range of accessories and, in particular, the software packages (SDKs).
- You will provide key support to customers in integrating cameras and optimizing their applications, including on-site if necessary.
- You will handle a wide variety of support requests from our customers, sales representatives as well as distributors; by phone or in writing in the pre- and post-sales phase.
- Your focus is on image processing software, camera technology, electrical engineering and optics.
- You create programming examples and error analyses.
- You will work intensively with sales, product development and product management when recording customer requirements and feature requests.
Your profile
- You have a degree in electrical engineering, computer science or comparable training.
- You bring experience from automation technology, technical support, as an IT administrator or software developer.
- You have programming experience in C and C++ as well as C#.NET on Windows and Linux.
- You have knowledge in embedded software development e.g. with v4L2, gStreamer, lib Argus.
- You are familiar with the basics of image processing and the use of measuring equipment.
- You have an analytical and goal-oriented way of working.
- You communicate confidently with people of different nationalities and cultures, helped by your confident German and English skills.
- You bring a willingness to travel with you.
- You are willing to continuously educate yourself.
Your benefits
As a member of the TKH Group and a global medium-sized industrial company with nine locations in Germany, Canada, the USA, Singapore and China, we develop, produce and distribute our products. Behind our success are over 250 employees and a corporate culture that puts both customer and employee needs first and focuses on an entrepreneurial mindset.
With us you will find:
- an open and communicative atmosphere
- enough room for cooperation, feedback and ideas
- interesting projects around your competence & your area of expertise
- many development opportunities in an innovative company with flat hierarchies
- a very flexible working hours model incl. home office option
- a fair payment incl. bonus & benefits
- regular team events and sports activities
There are many good reasons for Allied Vision. Use your potential for the next career step and become a part of our team!